PRIVACY POLICY
(UK GDPR Compliant)
1. Data Controller
James Shipley trading as Canine Core is responsible for your personal data.
2. Information Collected
Information may include:
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name
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address
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email
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phone number
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dog details
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veterinary information
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behavioural notes
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booking records
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access instructions
Only information necessary for service delivery is collected.
3. Lawful Basis for Processing
Data is processed under UK GDPR lawful bases:
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Contractual necessity
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Legitimate business interest
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Legal obligation
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Consent where applicable
4. How Data Is Used
Data is used only for:
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managing bookings
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delivering services
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communication
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safety records
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legal or insurance requirements
5. Data Sharing
Personal data is never sold. Information may only be shared:
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with veterinary professionals in emergencies
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where legally required
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with insurers if necessary
6. Data Storage
Data is stored securely with restricted access and reasonable safeguards.
7. Retention Period
Data is retained only as long as necessary for legal, insurance and business purposes.
8. Your Rights
Under data protection law, you have the right to:
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access your data
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correct inaccuracies
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request deletion where lawful
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restrict processing
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object to processing
Requests must be submitted in writing.
9. Marketing Messages
You may receive occasional service updates or offers. You may opt out at any time.
10. Cookies & Analytics
Anonymous analytics may be used to improve website performance.
11. Media Use
Dog photos may be used for records or marketing unless written refusal is provided.
12. Third-Party Services
External platforms used for payments, forms or analytics operate under their own privacy policies.
13. Policy Updates
This policy may be updated periodically. Continued use of services constitutes acceptance.